How Boxe Nicotera digitized its paper registration process and saved 40+ hours a month

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The Problem

Boxe Nicotera struggled with an outdated registration system for practitioners who wanted to join the association: paper forms, manual lists, and one-by-one email notifications caused significant delays. On registration days, practitioners often waited for hours, sometimes leaving without completing the process.

Another pressing issue was the management of medical certificates, which must be renewed annually. Before implementing a digital solution, these certificates were submitted and stored on paper. Each training session required administrative staff to manually verify practitioner certificates, creating bottlenecks and potential health risks.

Boxe Nicotera needed a streamlined, automated system to manage registrations, payments, and medical compliance—all within a single user-friendly dashboard. The ultimate goal was to empower coaches and practitioners with real-time access to verify eligibility at the door of events.

The Solution

Softr expert Gus Franco developed a fully automated no-code app that replaced Boxe Nicotera’s paper-based processes in just four weeks.

The app includes:

• Seamless registration: Digital onboarding for new members, eliminating wait times.‍
• QR Code access: Instant verification of user compliance with legal and medical requirements.‍
• Automated medical certificate management: Downgrading members with expired certificates and triggering renewal workflows.‍
• Automated document uploads: Status updates based on compliance, with conditional forms for document submissions.‍
• Integrated booking system: A streamlined process for scheduling one-on-one meetings.‍
• Progressive Web App (PWA): Mobile-friendly access, allowing users to quickly display documents when needed.

The platform included three main user groups—Coaches, Practitioners, and Collaborators—plus an Administrator role for error handling and record management. To ensure smooth adoption, Gus provided training videos and created a WhatsApp group for ongoing support and feedback.

The Impact

By embracing no-code technology, Boxe Nicotera has transformed its operations, streamlining registrations and compliance while improving overall efficiency:

• 40+ hours saved per month by eliminating manual paperwork.
• Scalability: Boxe Nicotera now efficiently manages 200+ practitioners, enhancing its reputation as a modern sports association.
• Upskilled staff: Training and administrative teams gained valuable digital skills.
• Significant cost savings: Alternative solutions required 3x higher building and maintenance fees.

The shift to app-based processes has made operations better and positioned the association as a forward-thinking leader in sports management — a win-win.